We’d love to hear from you. Whether you have a question about your order, our products, shipping, returns, or anything else - our support team is here to help.
Get in Touch
Email
support@otakuio.com
We typically respond within 1–2 business days.
Phone
+1 (989) 204-9499
Business Address
Hai Ha LLC
309 W 19th St
Pueblo, CO 81003
United States
Before You Contact Us
To help us assist you faster, please include the following information when reaching out:
- Your full name
- Order number
- A clear description of your question or issue
- Photos (if you are reporting a damaged or defective item)
Customer Support Hours
Our team is available Monday – Friday.
Messages received on weekends or public holidays will be answered on the next business day.
Other Helpful Pages
- Shipping Policy
- Returns & Refunds Policy
- Frequently Asked Questions
- Authenticity & Licensing Statement
Thank you for shopping with Otakuio.