Contact information

We’d love to hear from you. Whether you have a question about your order, our products, shipping, returns, or anything else - our support team is here to help.

Get in Touch

Email
support@otakuio.com

We typically respond within 1–2 business days.

Phone
+1 (989) 204-9499

Business Address
Hai Ha LLC
309 W 19th St
Pueblo, CO 81003
United States

Before You Contact Us

To help us assist you faster, please include the following information when reaching out:

  • Your full name
  • Order number
  • A clear description of your question or issue
  • Photos (if you are reporting a damaged or defective item)

Customer Support Hours

Our team is available Monday – Friday.
Messages received on weekends or public holidays will be answered on the next business day.

Other Helpful Pages

Thank you for shopping with Otakuio.